After Sales Support for Eurasia

We understand the needs of our customers in Eurasia and can provide advice and assistance on choosing the right kind of concrete equipment for any kind of project. The huge range of concrete equipement we are able to offer means that we are a one-stop-shop for all your concrete equipment requirements. In addition, we also offer full training and assistance to those operating equipment bought from Utranazz. All the equipment we sell is renowned for being easy to operate and maintain. 

Utranazz holds exclusive dealership rights for twelve major concrete equipment manufacturers. We offer a wide range of sales packages to suit every customer, including guaranteed buy-back schemes. 

After Sales Service

Utranazz offers the following after-sales service to all Eurasian customers:

1. 48 hour spare parts delivery service using our special partnership with TNT and DHL

2. 24 hour talk-you-through helpline

3. 7 days-a-week general parts and maintenance department 

4. Mobile engineers available for call-out




Shipping of Concrete Equipment to Eurasia

Utranazz use a shipping company who specialise in transporting heavy-duty equipment to Eurasia. 

Equipment is shipped either using a roll on roll off (RO/RO) method or is placed into a container. 

Prior to shipping via sea freight, all concrete equipment is sprayed with a special rust-proofing wax to prevent any corrosion by the sea air.

Utranazz ensures that stringent security measures are in place before shipping any equipment by using the following theft-proof methods:
- All easily detachable items are removed and placed in a steel box, which is welded to the equipment
-All large items such as toolboxes are welded down
- For items such as concrete mixers, all easily removable items are place inside the concrete drum and a wire mesh is welded over the opening
- For items such as concrete pumps, all pipe-work is welded down and any easily removable items are placed in the hopper. A wire mesh is then welded over the opening